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Marketplace Settlement

Colleen Quattlebaum

June 5, 2026

A marketplace settlement is the periodic payout an ecommerce platform sends a seller after deducting fees, refunds, taxes, reserves, and adjustments. Every marketplace settles on its own schedule with its own format. Understanding the differences is the first step to clean ecommerce books.

Definition

A marketplace settlement is the net amount a marketplace (Amazon, Shopify, Walmart, eBay, TikTok Shop, Etsy) deposits into a seller's bank account on a fixed schedule, after subtracting that period's fees, refunds, advertising charges, and any held reserves.

The settlement is not the same as the seller's gross revenue. The gross revenue from a $24.99 order on Amazon doesn't reach the bank account; only the leftovers after Amazon deducts referral fees, FBA fees, advertising, sales tax remittance, and the reserve buffer do.

Settlement timing by marketplace

MarketplaceSettlement periodReserve holdDeposit timing
AmazonEvery 14 days7 days rolling3-5 business days after period close
Shopify (Shopify Payments)Daily (US standard)None (default)2-3 business days after order
Walmart MarketplaceEvery 14 days14 days5-7 business days after period close
eBay (Managed Payments)Daily or weeklyNone (default)2 business days after order
TikTok ShopDaily or 7-day7-14 days for new sellers3-7 business days
EtsyDaily, weekly, biweekly, or monthly (seller choice)None (default)2-3 business days

Why settlement timing matters

The settlement period dictates how often you need to reconcile to your accounting system. Daily-settling marketplaces (Shopify, eBay) feed your bank with frequent small deposits; biweekly marketplaces (Amazon, Walmart) feed with infrequent large ones.

For accrual accounting, the order date matters more than the settlement date. Revenue is recognized when the order ships, not when the cash arrives. This creates timing differences that show up as accounts receivable on your balance sheet.

What's inside a settlement file

  • Sales transactions: The gross revenue from each order
  • Refunds: Customer-initiated returns and seller-initiated cancellations
  • Marketplace fees: Referral fees, listing fees, store subscription
  • Fulfillment fees: Pick-pack, weight handling, FBA storage
  • Advertising: Sponsored Products, Sponsored Brands, etc.
  • Taxes: Sales tax collected, marketplace facilitator tax remitted
  • Reserves: Held back for returns and chargebacks (Amazon, Walmart)
  • Adjustments: Reimbursements, corrections, manual seller-support credits

Reserve mechanics

Amazon and Walmart hold a portion of your earned revenue as a reserve against future returns and chargebacks. The reserve is real cash. It's your money, just not yet deposited.

For accounting, the reserve goes on the balance sheet as Reserves - Amazon (or equivalent), not as a fee on the income statement. Common mistake: treating a $4,200 Amazon reserve hold as a fee, which inflates expenses by the reserve balance each period.

How ConnectBooks handles settlements

ConnectBooks pulls settlement files automatically from all connected marketplaces on each settlement period close, parses every transaction type into the correct QuickBooks or Xero account, applies FIFO COGS to the units shipped during the period, separates reserves into the balance sheet, and reconciles the net to the actual bank deposit. The manual 90-minute-per-settlement process becomes a 2-minute review.

Related terms

  • Settlement period: The interval between marketplace payouts.
  • Reserve: Funds the marketplace holds back as a buffer against returns. Yours; just not yet deposited.
  • Adjustment: Manual corrections by the marketplace, including reimbursements for lost inventory.
  • Marketplace facilitator tax: Sales tax the marketplace collects and remits on your behalf.

Take Control of Your E-Commerce Business with ConnectBooks

Running an e-commerce business comes with plenty of challenges, but ConnectBooks is here to make your life easier. With real-time insights, seamless integrations, and detailed tracking of your profitability and inventory, you can stay ahead of the game. Whether you’re selling on Amazon, Shopify, Walmart, TikTok or eBay, ConnectBooks helps you manage your finances with 100% accuracy and confidence, so you can focus on growing your business.

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